I have worked at Novell and Novell as Support Staff for the County Department since 2006. I am here to help guide clients referred to our office by Riverside County Mental Health through the process of obtaining an authorization to scheduling the first appointment with a mental health provider. Whether it’s a client looking to use Medi-Cal insurance or needing to comply with requirements from child protective services, I will make sure that you have the right information and tools to get the help you need. I also assist clinical staff in maintaining the basic office needs for the benefit of their clients such as completing paperwork, scheduling, reminder calls and billing questions.