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Information to our customers regarding the Corona Virus and office operations

We at Novell & Novell Counseling Services are making it our priority to stay updated by educating ourselves with current facts & authoritative resources regarding COVID-19, also known as the “coronavirus”.  In order to assist with the protection our clients and employees against the spread of COVID-19, we have implemented the following precautionary steps:

  • Disinfectant treatments are taking place daily in the workplace. Cleaning frequency has also been increased to reduce the probability of exposure.
  • Required thorough hand-washing by our support staff and therapists. Regular hand-washing has been shown to be the most effective way to kill and reduce the spread of COVID-19.
  • Any support staff or therapist that have shown symptoms, such as, a minor cough or low-grade fever are required to stay home until they are medically cleared and safe to return to work.

In addition, the Board of Behavioral Sciences have permitted our therapists to use Telehealth (Telemedicine) with their clients. With your consent, you can opt-in to take part in a video and audio session with your assigned therapist through

  • is a secure and HIPAA compliant telemedicine resource that does not store any of your data nor does it record any of your communications. Please contact our office for more details – 951-694-0695 OR via email:

This website contains information about Novell and Novell’s mental health services, our therapists, how to access our services as well as general mental health information. The information contained in this website is for general information purposes only and should not be considered a substitute for the advice of a mental health professional, diagnosis or treatment. Additionally, this website does not contain or represent a complete listing of all mental health services available or appropriate. Users of this website are strongly encouraged to call or see a mental health professional with any related questions.